STI Telecom I Your Unified Communications Specialist! SEE WHAT WE HAVE TO OFFER
Open position(s)
Customer Service Representative - Telecom (Ville Saint-Laurent)
We are looking for ambitious people who are eager to learn, motivated, resourceful and comfortable speaking to people on the phone. Complete in-house training is provided - no experience in telecom necessary. Candidates being considered for this position must be bilingual, pleasant on the phone, capable to work in a team environment, adaptable and reactive.
Main functions:
- Answer customer calls
- Provide updates to customers
- Open trouble tickets with suppliers
- Troubleshoot service issues
- Place orders with suppliers
- Soft sell existing customers
- Accounts receivables
Competencies:
Microsoft Office
- Word
- Excel
- Outlook
Problem-solving skills
Customer service skills
Education: High school diploma (DES) - completed
Experience: None required
Languages:
French (spoken and written)
English (spoken and written)
Location: 359 ave Ste-Croix, Suite #210, Saint-Laurent, QC H4N 2L3
Salary: to be determined
Other remuneration: commissions and performance bonus
Number of hours per week: 37.5
Employment status:
- Permanent
- Full-time
- Weekdays
Schedule:
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm